Returns & Exchanges
At Decathlon Cyprus, we want you to be fully satisfied with your sports gear, which is why we offer a flexible 30-day return policy for all unused items in their original packaging. MyDecathlon members enjoy an extended return period of up to 365 days for products purchased under their account.
Return Process
- 1.Check Eligibility
Ensure your item is in its original condition, unused, and with all tags attached to qualify for a full refund or exchange.
- 2.Prepare Documentation
Locate your original purchase receipt or log into your MyDecathlon account to retrieve your digital transaction history.
- 3.Visit a Store
Bring your item and proof of purchase to any Decathlon store in Cyprus, where our team will inspect the product and process your request on the spot.
- 4.Receive Refund
Once approved, your refund will be issued via the original payment method, or you can choose an immediate exchange for a different size or product.